6 Tips on Giving Effective Constructive Criticism

Constructive criticism can play an integral role in business; done well it can improve the workplace or one’s work habits. However, constructive criticism can be a daunting challenge to carry out and can be even more difficult for the person receiving it. Nevertheless, if you believe that something can be made better, don’t hold back! Just be sure that the criticism you deliver is both positive and productive.

Compliments

Start with a compliment, even if you really don’t want to. The receiver will be more inclined to listen to what you have to say if you open with something positive. It could be as simple as ‘it’s good, but…’ however, if you really want to improve something, it’s a good idea to make a few points on what you think the individual has done well, before sharing your ideas on how it can be made better. You’ve started with a compliment, now end it will a compliment, this will encourage the individual to feel more inspired about the job and be more eager to take your ideas on board! Something on the lines of ‘keep up the good work’ can boost one’s confidence and motivation.

Emphasise what’s good over what’s bad

Try not to focus on the bad, even if you strongly believe that someone is doing something ‘the wrong way’. Instead kindly offer methods of improvement, when doing this it’s important not to force your opinions on someone, you should be simply sharing ideas that you believe will benefit the company or individual.

Be professional

There is a time and place to give constructive criticism and this depends on your circumstance. Avoid giving constructive criticism at an inappropriate time such as during large meetings, when the office is busiest or in front of a client. There are a few rules that should never be broken:  don’t make it personal, condescend or patronise the individual and most importantly don’t embarrass them. Constructive criticism should be between you and the receiver (the individual who will benefit from hearing it) so there’s no need to get anyone else involved. When giving constructive criticism you should be calm, open minded and fair. 

Consider the receiver

When giving constructive criticism apply the Golden Rule - ‘Do unto others as you would have them do unto you’. In other words be nice about it! Be sensitive and empathetic when giving constructive criticism to avoid injuring someone’s pride. The last thing you want to do is create tension in the workplace that would be counterproductive!

Listen

You should also listen to what the receiver has to say; give them the chance to explain their thoughts because there’s probably some logic to them. Most of the time constructive criticism can be beneficial, particularly when a person noticeably needs guidance. However, on other occasions a person might have a reason for doing something differently and in such cases you should listen, be open minded and encouraging, you can offer your advice afterwards.

Feedback

In every situation feedback is essential, whether the person has taken your ideas on board or not, it’s good to follow up with appropriate feedback. Again this should be optimistic and constructive. If you’ve noticed any developments in a person’s work tell them, they will feel gratified and reassured that they’re doing well.